TERMS & CONDITIONS
CUSTOMER CARE
At Metzad, we are dedicated to providing excellent customer care. While we are a volunteer-driven organization without a physical headquarters, we are always here to assist you. If you have any questions, concerns, or feedback, please don’t hesitate to reach out. We strive to ensure that every interaction is positive and that your experience with us is seamless. You can contact us via email at metzadofficial@gmail.com or through our contact form on the website. Your satisfaction is important to us, and we will do our best to assist you promptly.
PRIVACY & SAFETY
At Metzad, we take your privacy and security seriously. Your personal information, including payment details, is collected only when necessary to process your orders and ensure a seamless shopping experience. We use third-party services such as secure payment processors to handle your payments, ensuring that your financial details are protected and never stored on our servers.
We collect and store only the necessary data to fulfill your orders, communicate with you about your purchase, and improve our services. This includes information such as your name, shipping address, and email address. Rest assured, we do not share your personal information with any third parties for marketing purposes.
We will only contact you after a successful purchase to confirm your order, update you on the status of your shipment, or address any issues related to your order. We take all reasonable steps to safeguard your data and ensure that it is used responsibly.
Your trust is of the utmost importance to us, and we are committed to ensuring your personal information remains secure and protected.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments